Privacy
Policy

This Privacy Policy describes how Surgical Neurology Online Solutions Inc. ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards information obtained from users of surgicalneurology-online.com. By using our website, you acknowledge and consent to the practices described herein. This policy applies to all users, including visitors, account holders, and subscribers.

1. Information We Collect

We collect information in a variety of ways depending on how you interact with our website. The categories of information we may collect include the following:

Personal Information

When you register for an account, subscribe to our services, or contact us directly, we may collect:

  • Full name and professional title
  • Email address and telephone number
  • Institutional affiliation and mailing address
  • Login credentials and account preferences

Automatically Collected Information

When you visit our website, we may automatically collect technical and usage data, including:

  • IP address and general geographic location
  • Browser type, operating system, and device identifiers
  • Pages visited, time on site, and referring URLs
  • Cookies and similar tracking technologies

Communications

If you contact us via email, phone, or online forms, we retain records of those communications for operational and quality purposes.

2. How We Use Your Information

The information we collect is used for legitimate operational and business purposes, including:

  • Providing and personalizing access to our platform and publications;
  • Processing subscription requests and managing account activity;
  • Responding to inquiries and offering customer support;
  • Sending transactional communications, updates, and system notifications;
  • Improving website functionality, user experience, and service offerings;
  • Complying with legal obligations and enforcing our terms and policies;
  • Analyzing usage patterns to inform content and technical improvements;
  • Sending promotional or marketing communications where you have given consent.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize you between visits and maintain session continuity.

We use the following categories of cookies:

  • Essential Cookies: Required for the basic operation of the website, including login functionality and session management;
  • Analytics Cookies: Used to collect aggregated usage data for the purpose of improving our services;
  • Preference Cookies: Used to remember your settings and personalize your experience;
  • Marketing Cookies: Used where applicable to deliver relevant content and track engagement.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the website.

4. Sharing of Your Information

We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

Surgical Neurology Online Solutions Inc. retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

User account data is retained for the duration of the account relationship and for a reasonable period thereafter for compliance and dispute resolution purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we maintain from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and secure server environments.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal information, including the right to:

  • Access and receive a copy of the personal information we hold about you;
  • Request correction of inaccurate or outdated information;
  • Request deletion of your personal information, subject to legal retention requirements;
  • Opt out of receiving marketing and promotional communications;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with the applicable data protection authority.

To exercise any of these rights, please contact us at support@surgicalneurology-online.com or call (866) 587-5717. We will respond to verified requests within the timeframes required by applicable law.

8. Children's Privacy

surgicalneurology-online.com is not intended for use by children under the age of thirteen (13). We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information without parental consent, we will take immediate steps to delete such information. If you believe a child has submitted information to us, please contact us at support@surgicalneurology-online.com.

9. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or integrated services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit, as their data practices may differ from ours. We are not responsible for the content, practices, or privacy policies of linked third parties.

10. Changes to This Privacy Policy

Surgical Neurology Online Solutions Inc. reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised policy to our website. We encourage you to review this page periodically to stay informed of any updates. Your continued use of the website following the posting of changes constitutes acceptance of the revised policy.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

  • Surgical Neurology Online Solutions Inc.
  • Address: 12641 Antioch Road, Overland Park, KS 66213, United States
  • Phone: (866) 587-5717
  • Email: support@surgicalneurology-online.com
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